- How soon can I get my cables?
The standard lead time is 4 to 8 weeks after you place your order. However, you can expedite your order for an additional fee.
- What is your warranty period?
5 years for stainless steel cable assemblies, but have yet to see any failures. We will correct any assembly if it is shown to be our error.
- Can I place a blanket order?
Yes, you can schedule up to 1 year, SSI has terms that are negotiable. Contact us to discuss your requirement.
- What if a connector breaks?
If the connector breaks, SSI can send you a replacement connector and assembly for a replacement fee.